
Frequently Asked Questions:
-
What types of cleaning services do you offer?
We provide residential cleaning, commercial cleaning, Post-construction cleaning, Move-In/Out cleaning, and specialty cleaning.Do you bring your own cleaning supplies and equipment?
Yes, we provide all professional cleaning products and equipment.Do you use eco-friendly products?
Absolutely. We offer safe, non-toxic cleaning options upon request.Can I request special cleaning tasks?
Yes! Just let us know in advance, and we’ll tailor the service to your needs.
-
How do you price your cleaning services?
Pricing depends on the size of your space, the type of cleaning, and any add-on services. Free estimates are available.Do you require a deposit?
Yes. A $100 deposit is required to secure your booking. This deposit goes toward the total balance due on your cleaning.What payment methods do you accept?
We accept major credit/debit cards, electronic payments, and cash.
-
How do I book an appointment?
You can schedule online, by phone, or through our contact page.Do you offer one-time, weekly, or monthly cleanings?
Yes, we offer flexible scheduling to fit your needs.What is your cancellation policy?
-Cancellations made at least 72 hours before your appointment will receive a full refund of your deposit.
-Cancellations made between 48–72 hours before your appointment will receive a partial refund of 50% of the deposit.
-Cancellations made less than 48 hours before your appointment will forfeit the deposit.
This policy helps us respect our staff’s time and scheduling.
Do I need to be home during the cleaning?
No, but you’re welcome to be present. We just need access to your space.
-
What happens if something is damaged during cleaning?
We take great care with your belongings. If anything is damaged, we will make it right.Do you guarantee your work?
Yes. If you’re not fully satisfied, let us know within 24 hours and we’ll fix it.